Once the ticket has been purchased, it will not be exchanged or refunded except in case of cancellation of the event. If this occurs, the refund will be made to the credit card used for the purchase.

The illegal resale of tickets or the purchase of tickets at unauthorized points of sale is expressly prohibited. FIRA ALACANT declines all responsibility for tickets purchased at unofficial points of sale.

Tickets may not be raffled or used for advertising, commercial purposes, etc., without prior authorization from FIRA ALACANT. Failure to comply with this point will oblige the offender to pay a penalty equivalent to ONE HUNDRED times the price of the highest ticket of the event, without prejudice to subsequent claims for general damages. Likewise, the ticket will be immediately cancelled.

FIRA ALACANT is not responsible for the loss or theft of the ticket and reserves the right of admission.

When purchasing the ticket through this website you will receive a document by email that will allow direct entry, it is sent in pdf format so you must have the latest version of Adobe Acrobat installed on your computer or cell phone. This document has a code that activates a system for your security by which the same pass can only be used once, so make sure that no one has had access to your entry to make a copy, as only the first entry presented will be considered valid. This document can be shown from your cell phone and it is not necessary to print it.

For incidents in the receipt of the document should contact FIRA ALACANT prior to the start of the fair and during office hours at the following telephone number: 966657600. If there is an incidence in the reception of the document during the celebration of the fair, you should contact the Coordination of Hostesses, at the following telephone number: 966657600. Or send an email to info@firalacant.com, within 48 hours after the end of the event. It is recommended not to buy the ticket again without previously resolving the incident with the FIRA ALACANT team.